Overview
RoluxCars ("we", "us") respects your privacy. This policy explains how we collect and use information when you inquire about rentals, membership, or corporate access through roluxcars.com or our concierge team.
Information We Collect
We may collect:
- Contact details you provide (name, email, phone)
- Inquiry details (vehicle interest, dates, corporate needs)
- Communications with our concierge team
- Basic technical data such as browser type and pages visited
How We Use Information
We use your information to respond to inquiries, arrange bookings and deliveries, manage membership applications, improve our services, and meet legal or insurance requirements related to vehicle rentals.
Sharing
We do not sell personal information. We may share details with service providers who help us operate (for example, delivery partners or insurance coordinators) only as needed to fulfill your request, or when required by law.
Retention & Security
We retain inquiry and booking records only as long as needed for service, accounting, and legal purposes. We take reasonable measures to protect personal information against unauthorized access.
Your Choices
You may request access to or correction of your personal information, or ask us to delete inquiry records where we are not required to keep them, by contacting concierge@roluxcars.com.
Contact
Questions about this policy: RoluxCars, Vancouver, BC concierge@roluxcars.com.